RMC FREQUENTLY ASKED QUESTIONS
1. What is the RMC ? The Webb County Records Management Center is a department that is responsible for the storing and maintaining of county records.
2. Where is the RMC located ? The (new) Records Management Center is located at 207 Wilson Road, across from the Road & Bridge Department on Highway 59. This is one block west from the previous location.
3. What days/times is the RMC open for business ? Monday - Friday, 8:00 a.m. - 5:00 p.m. Items can be dropped off (for storing or shredding) at the Receiving Area, or arrangements can be made for pick-up.
4. How can the RMC personnel be reached ? The main telephone number is 718-8536 for the front office. The 2 nd line 718-8002 rings only in the back. And, you can continue to use the cell number 220-3213. The fax # is 718-8001.
5. What departments does the RMC serve, and what types of records are stored at the RMC? The RMC is currently serving 31 Webb County departments, such as District Clerk , Public Defender, C.A.A. and many others, and has an inventory of over 5,000 boxes. The center stores vital records that each department is required to keep for a certain amount of time. The RMC has records that date back to the early 1800's. These historical records are handled with the utmost care.
6. What amount of time are records kept, and how does each department determine this? Each department has adopted a Retention Schedule from the Texas State Library & Archives Commission . The schedule itemizes the various types of records, and designates retention dates for each. This information is included on the Accession List as well as the box label.
7. What schedule should I use when determining Retention Periods & Destruction Dates on our records, and where do I find this information? This information can be found on the Webb County “T” drive, in the Records Management folder, Or, you can go directly to the Texas State Library & Archives Commission website.
8. How do I find the TSLAC website? Open up “Internet Explorer” ( Webb County website appears), type in http://www.tsl.state.tx.us/ in order to go to the TSLAC website. Double click “Our Publications”. Go to “Records Management Publications for State Agencies & Local Governments”. Go to the “Index”, and open “Records Retention Schedule for Local Government” (i.e., Local Schedule GR (42 pages, 111K). Review and/or print, as needed.
9. How are records packed for storage? The RMC has some basic instructions available. Standard sized boxes are provided to departments along with instructions on how to label the boxes, and other pertinent information.
Click here to print labels (Microsoft Word Document)
Click here for the Accession Form (Adobe Acrobat Reader)
Click her for more packing instructions (Adobe Acrobat Reader)
10. Can a department have access to items stored at the RMC ? Certainly. The RMC personnel will pull and deliver the record/s for departments when requested. They will retrieve them when the department has completed viewing/copying them.
11. What other services does the RMC provide? The center has the responsibility of destroying records when the retention periods are met. Once approval is obtained from the department, records are shredded, bagged, and sold to a recycling company. Though the proceeds are nominal, we like to think that we are doing our part in the recycling effort.
12. Will the RMC shred papers/records for departments even if they haven't stored them? Yes, though the RMC will be unable to provide an inventory list of the destroyed items unless they have been physically stored at the RMC.
13. Does the RMC image/scan records? Some of the long-range goals of the RMC are to provide these services. Currently, the equipment and personnel for these services is not available.
14. Who are the RMC personnel? Currently, the RMC has two staff members, who proudly serve the Webb County departments. They are Nelda Rodriguez , Records Management Specialist II, and Felipe Urbina , Records Management Specialist I. Nelda has been employed by Webb County since September 2005, and Felipe since October 2005. Their biggest achievement so far has been the major move from the old center to the new. This was an on-going project since late 2005, and finally took place in early March 2006. They have many goals ahead for better serving the county in the records management field. They welcome any suggestions you may have, and thank you for allowing them the privilege of serving you.
Forms available to retrieve from this website:
• Packing Records for Storage
• Accession Form
• Box Label Original
Our motto, “For the record ... serving you is our business”.
